Frequently Asked Questions

Yes, it’s our pleasure to provide samples to you for testing. We usually provide exiting model samples for free. If you want to get customized samples, we will charge a little. However, samples charge will be refunded when you place order.

For existing model samples, it takes 2-3 working days. If you want samples with your own designs, it takes 5-7 days or even longer. Let’s discuss case by case.

Any colors with Pantone code for choosing. We have rich experience in matching colors with Pantone Matching System, so you can just tell us the Pantone color code you want and then we handle the others. If you have no idea on Pantone code, we will recommend some popular colors to you. So Contact us!

Since many new customers come to ask this question every week, we have written an article to answer this question. Please refer to the link below: Guide to Purchase Custom Color Water Bottles

Normally It takes 4 weeks.

Tell us you requirement or provide your design in JPG, doc, AI, cdr or PDF format. Our in house designer will work out 3D drawing for your final approval/confirmation. Or just send us the product URL from Amazon or your potential competitor’s website and your idea, we will handle all other jobs.

Nowest has a long history in the vacuum insulated stainless steel water bottle industry and glass water bottle manufacture. We have a strong in house research and development team. Since our establishment we have developed many products that are unique, indispensable and irreplaceable. You can be sure that Nowest has the best and newest models in the industry.

We are available in the office from Mondays to Saturday from 8:00 am to 6:00 pm. A highly trained manager will be available to receive your call and help you in everything you need. You can write to sales01@nowesthouseware.com or call us: 0086 15355074999. We reply each inquiry within 24 hours.

If you would like to get samples from us in order to make reviews, please contact our Sales / Branding department at sales01@nowesthouseware.com or call us: 0086 15355074999.

FDA, Prop65/CA65, LFGB, REACH.

T/T 30% deposit after order signed and 70% against copy of B/L.
L/C at sight is acceptable too.We can also support other payment methods

Yes, you can make payment via Paypal for small orders. We do have Paypal account.

It’s very easy to purchase our products with your private label/logo. Send an email to sales01@nowesthouseware.com or call us: 0086 15355074999. Our experienced Sales Manager will provide complete service and guide you.

Please Contact Us through our official email or phone number so you can receive further information on how to become Nowest Global Partner,You can also send your request to our back office in our quote form.

Since many customer or students asked this question about how vacuum flasks are made. To know details, pls click here: vacuum insulated stainless steel water bottle manufacturing process

18/8 and 18/10: These are the two most common grades of stainless steel used for food preparation and dining, also known as Type 304 (304 Grade) and are part of the 300 series. The first number,18, refers to the amount of chromium present and the second represents the amount of nickel.  For example, 18/8 stainless steel is comprised of 18% chromium and 8% nickel.

304 grade stainless steel is also comprised of no more than 0.8% carbon and at least 50% iron. The chromium binds oxygen to the surface of the product to protect the iron from oxidation (rust). Nickel also enhances the corrosion resistance of stainless steel.  Therefore, the higher the nickel content, the more resistant the stainless steel is to corrosion.

Yes, sure. Nowest drinkware customized with your logo and brand colors are great gifts for office employees, students, event attendees and clients, and make your business top-of-mind. They are an impressive addition to gift baskets.

Click and read more about Nowest corporate gift program